Privacy Policy

1. Introduction

Smart eQuiz Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Bible quiz tournament management platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Organization/church information and subdomain preferences
• Payment and billing information (processed securely through third-party payment processors)
• Profile information and preferences
• Tournament and participant data you create or upload

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our platform
• Process your transactions and manage subscriptions
• Send administrative information, updates, and security alerts
• Respond to your inquiries and provide customer support
• Improve and personalize your experience
• Analyze usage patterns and optimize our services
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Within Your Organization: Other users within your tenant/organization as configured by your administrators
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through PCI-compliant providers

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our service is intended for use by churches and organizations. While we may process data about participants (including minors) as directed by organizational administrators, we do not knowingly collect personal information directly from children under 13 without parental consent.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: